Privacy Policy
KeyStep Group LLC ("KeyStep," "we," "us") respects your privacy. This policy explains what information we collect through yourkeystep.com and our consultations, how we use it, and how we protect it.
Information we collect
- Contact details you give us, such as your name, email address, and phone number.
- Information you share to book or prepare for a consultation, such as the services you're interested in and your goals.
- If you become a client, the documents and details needed to provide our services, which are collected only through secure channels.
How we use it
- To respond to you, schedule consultations, and provide the services you request.
- To send appointment reminders and service updates, including text messages if you agree to receive them.
- To meet our legal and regulatory obligations.
How we share it
We do not sell your personal information. We share it only with team members and trusted service providers who need it to deliver our services (for example, scheduling, payment, and secure client-portal providers), and when required by law. Anyone who works with client information is bound by confidentiality obligations.
How we protect it
We use reasonable administrative and technical safeguards. Sensitive information such as Social Security numbers is collected only through a secure portal, never by text or regular email.
Your choices
You may ask us to update or delete your information, or opt out of text messages at any time by replying STOP. To make a request, email info@yourkeystep.com.
Contact
KeyStep Group LLC · info@yourkeystep.com · (772) 237-0455